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| Shipping & Returns |
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SHIPPING INFORMATION
Delivery & Processing Charges are additional charges for catalog and internet order processing, item selection, packaging, processing, transport and handling. Special delivery requests, including specification of carrier and/or future delivery dates, may include additional charges. Delivery times are not guaranteed, notwithstanding additional charges, but are our best approximation and will vary with specific requests. Shipments and deliveries occur only on weekdays. Delivery & Processing Charges are subject to change and will be determined at time of order and subject to the following:
STANDARD DELIVERY
- Package arrives within 5-7 business days.
- Shipments to Alaska, Hawaii, US Territories and APO/FPO addresses take additional time.
- If shipping to more than one address, add $5 for each additional address.
RUSH DELIVERY*
- Packages arrive within 2-3 business days, provided order is placed before 1 pm (ET).
- For each address with at least one Rush item, add $7.50 to the Standard Delivery Charge.
- Not available for items shipping to PO Boxes, U.S. Territories and APO/FPO addresses.
- Not available for all items on site. See product details for any shipping restrictions.
OVERNIGHT DELIVERY*
- Packages arrive within 1 business day, provided order is placed before 1 pm (ET).
- For each address with at least one Overnight item, add $15.00 to the Standard Delivery Charge.
- Not available for items shipping to PO Boxes, U.S. Territories and APO/FPO addresses.
- Not available for all items on site. See product details for any shipping restrictions.
Delivery to post office boxes
Second-day and next-day shipping is not available to post office boxes. All standard deliveries to P.O. boxes will be shipped via parcel post.
Please feel free to contact us if you have any questions regarding when you will receive your order.
SALES TAX
Sales tax will be charged for purchases shipped to the following states: Alabama, Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Louisiana, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, New Jersey, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Texas, Virginia and Washington, D.C.
RETURNS & EXCHANGES
At Adrienne Landau, We want you to be completely happy with your order. If you are unsatisfied for any reason, we will gladly accept your timely return of unworn, unwashed, or defective merchandise for a full refund of the original purchase price. Simply follow the guidelines below. Please note that merchandise presented after 60 days will be credited based on the current selling price.
Should you wish to return merchandise, please do so by Mail:
On the front of your packing slip (enclosed with your purchase), note the reason for return. Enclose your packing slip with the item and ship, prepaid and insured, to:
Adrienne Landau Designs
519 8th Avenue 21st floor
New York, New York, 10018
EXCHANGES
Should you wish to replace part of your order, please call 212.695.8365.
CREDIT CARD USE
Adrienne Landau designs accepts the following credit cards for online purchases:
- American Express
- VISA
- MasterCard
- Discover
The total dollar amount of your order is allocated at the time your card is approved, although payment (transfer of funds) does not occur until the order ships. If the amount charged exceeds your credit limit, your order will be automatically canceled.
Debit Cards: Payment is deducted from your account at the time your card is approved. A receipt is included with each order.
SALES TAX
Sales tax is automatically applied to your Adrienne Landau order in accordance with individual state regulations if your shipping address is in one of the following states: AZ, CA, CO, FL, GA, HI, IL, MD, MA, MI, MN, MO, NC, NV, NJ, NY, PA, TX, VA, or the District of Columbia.
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